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Cloud based Virtual Case Management


Technology   :   C#.Net, ASP.Net, Seagate Crystal Reports 11
Database      :   MSQL Server 2008
O/S                  :   Windows 2000 / XP

The Challenge:

The Company is into the business of providing cloud based “Virtual Case Management” solution. The Solution was provided on SAAS Model for their clients to track various activities happening during the Investigation process.

The solution was provided for multiple Industry types catering solution to their needs. Eg., Private Investigators, Legal Industry, Law Enforcement Agencies, Govt. Agencies.

The service was primarily offered to investigating agencies and resellers on Annual subscription model. The system should have necessary integration plug-ins for Field Management, Accounting, and Contact Management.

The Application includes capturing of investigation details, background checks, insurance verification, security survey, witness management processes for their respective clients.

The Solution:

CI extended the existing application to a cloud based Solution which can be offered as service to their registered customers for capturing their Case related details to track investigation process.

The solution was developed using Microsoft .Net 4.0 Framework with MS SQL 2008-R2 as Back end. The Application was hosted on the Central Server and made accessible to all its registered customers in secured manner.

All the subscription details & Master Data are managed in Central Location on the database server and the respective users can able to view and update only their respective data ensuring data security.

The Result:

Currently, the Solution is widely used across USA by various investigation Agencies. This is working as a cost effective monthly subscription model for the end customers to maintain and track their case related data in a secured manner.

The Information captured through field force is helping the organization to complete the investigation process in quicker time and able to reduce their investigation turnaround time resulting in increased profitability.