Get up to 30% Greater Operational Efficiency with a Holistic Hospitality Suite

Enhance Guest Satisfaction with Integrated CRM, Reputation Management, and Business Intelligence Solutions.

sub-banner
team-meet

Transforming Hospitality with CI Global

At CI Global, we specialize in transforming hospitality management by integrating Oracle Opera, WinHMS, and IDS with cutting-edge solutions in reputation management, CRM, and business intelligence. Our expertise ensures that hotels can enhance guest experiences, streamline operations, and gain actionable insights, driving overall business success.

Challenges solved with Hospitality Software Solutions

Fragmented Guest Data

Fragmented Guest Data

CI Global's CRM integration solutions unifies guest data across Oracle Opera, WinHMS, and IDS, providing a single source of truth that enhances personalized guest experiences and targeted marketing efforts.

Negative Online Reputation

Negative Online Reputation

Our reputation management solution consolidates reviews from various platforms, allowing for timely responses and proactive management, thus improving your hotel's online presence and guest satisfaction.

Lack of Actionable Insights

Lack of Actionable Insights

Our business intelligence suite integrates data from Oracle Opera, WinHMS, and IDS, providing detailed analytics and reports that drive informed decision-making and strategic planning.

Inefficient Task Management

Inefficient Task Management

With Hospitality Management Solutions, we streamline workflows and automate routine tasks, reduce operational costs and boost staff productivity.

Poor Guest Experience

Poor Guest Experience

Our integrated approach ensures that all systems work harmoniously, providing a consistent and high-quality guest experience across all touchpoints.

CI Global’s Approach

ciglobal-approach ciglobal-approach ciglobal-approach ciglobal-approach ciglobal-approach

Comprehensive Integration

Seamlessly integrate hospitality analytics with CRM, reputation management, and business intelligence tools.

Data Unification

Centralize guest data for improved personalization and operational efficiency.

Proactive Reputation Management

Monitor and respond to online reviews in real-time, enhancing your hotel’s reputation.

Actionable Insights

Utilize advanced analytics to gain insights into guest behavior and operational performance.

Customized Solutions

Tailor our offerings to meet the specific needs of your hospitality business, ensuring maximum impact.

Our Offerings

Monitor and respond to reviews across platforms, analyze feedback, and proactively manage your online reputation to improve guest satisfaction.

Unify guest data across Oracle Opera, WinHMS, and IDS to enhance personalized marketing and streamline guest relationship management.

Integrate data across Oracle Opera, WinHMS, and IDS for comprehensive analytics, real-time insights, and improved operational performance.
our-offering

Industries

industry

Agriculture

industry

FMCG

industry

Hospitality

industry

HRMS & Payroll

industry

Logistics & Distribution

industry

Manufacturing

industry

Poultry

industry

Retail

industry

Services

industry

Sports & Entertainment

industry

Wine & Beverage

What Our Clients Say

quote

Thank you for your deliverables. You have designed the Payment Requisition Manager application very well. Your team has done an excellent job in this complex solution that integrates with Primavera Contract Manager for Constructions. Please convey my appreciations to your team members.

Axis Global Partner

Canada

quote

Excellent! By the way, Great job! You have done some excellent work. I know it was a challenge. I have been telling all my team and business partners how pleased I am:) I hope it gets you and your team a ton more opportunities!

Paytelligence

quote

Great job everyone!!! Thanks team for staying late and finishing this to meet/beat our deadline. Great teamwork.

Sage Software

Insights

FAQ

Our Hospitality Management Suite integrates advanced data analytics and business intelligence to track key performance indicators (KPIs) such as occupancy rates, revenue per available room (RevPAR), guest preferences, and service efficiency. With real-time insights and predictive analytics, we help businesses make data-driven decisions to boost revenue, enhance guest satisfaction, and streamline operations.

Our hospitality software solutions are designed for interoperability, ensuring smooth integration with Property Management Systems (PMS), CRM platforms, and POS systems. This creates a unified ecosystem that enhances guest management, automates workflows, and improves overall efficiency. Our hospitality management solutions support industry-leading platforms like Oracle Opera, IDS, WinHMS, and other hospitality tech stacks.

We offer CRM integration tools that monitor guest reviews across platforms, analyze sentiment, and provide real-time alerts for negative feedback. Our system enables quick responses to guest concerns, proactive engagement strategies, and insights to improve service quality, helping businesses build a strong brand reputation and drive customer loyalty.

Our solutions are cloud-based, modular, and highly scalable, allowing businesses to adapt to evolving guest expectations, integrate mobile-first experiences, and offer personalized services. Whether it’s AI-powered chatbots, digital concierge services, or contactless check-in, we help hotels stay ahead of industry trends.

We offer comprehensive training programs, 24/7 technical support, and regular software updates to ensure seamless adoption. Our team provides onboarding sessions, refresher training, and troubleshooting assistance to help hospitality businesses maximize their return on investment.

Contact Us